

Recently, many US visa applicants have been confused by abrupt changes in the Dropbox or interview waiver eligibility criteria, especially at US consulates in countries like India and Australia. The US Department of State suddenly issued the notice, revising the pre-COVID eligibility criteria. In this blog, we will provide the exact details of these changes and the applicants they impact, such as H-1B, F-1, and others.
The US Visa Interview Waiver, commonly known as the Dropbox process, allows eligible applicants to review visas without attending an in-person interview. Over the years, these eligibility rules have been adjusted multiple times.
2020: The requirement for visa renewal eligibility visa dropbox was extended from "12 months from expiry" to "24 months" to reduce consulate crowding and public health risks due to COVID-19.
2021: In March 2021, a notice was issued to extend the "24-month from expiry" to "48-months from expiry" until December 31, 2021.
2022 - 2023: The administration continued the "48-month" rule for the subsequent years, too.
2024 & Beyond: In 2024, certain new provisions were added according to whether the visa was being filed in the same category or a different one.
During the pandemic and beyond, these extensions helped thousands of applicants renew their visas without attending any in-person interviews. However, the recent tightening of rules has made this entire process a bit more complex and time-consuming.
The recent update has come without any prior official announcements. It has introduced two new key restrictions for an applicant's Dropbox eligibility:

While the US Department of State has issued no formal press release, these updates have already been uploaded to the USTravelDocs website. Please check the website according to your respective countries and verify the updated criteria:
Here are a few important things you should know if you have an application under process:
Applicants must redo their questionnaire before their appointment to determine their eligibility under the new rules. If you are ineligible, you should prepare for an in-person interview.
If you were rejected at the Dropbox location, wait 24 hours before rebooking your appointment. There is no extra fee for rescheduling.
Check your respective USTravelDocs website to confirm the latest requirements.
The sudden change in US Visa Dropbox eligibility rules has left many applicants confused about how to adjust their plans. If you realise that you are no longer eligible for Dropbox after retaking the questionnaire, it’s crucial to start preparing for your in-person visa interview as soon as possible. A well-prepared interview can make all the difference in securing your visa approval.
To help you confidently navigate this process, please use our US Visa Mock Interview Service. Our service provides personalised interview practice, expert guidance, and real-time feedback to help you prepare effectively and increase your chances of success.
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No. Even if you booked your Dropbox appointment before the change, your eligibility is determined at the time of the interview. If you are no longer eligible under the new rules, you may be turned away.

Yes and no. Before this rule change, first-time applicants were generally not eligible for Dropbox. However, those transitioning from one visa type to another (e.g., F1 to H1B) are now also ineligible if their prior visa was in a different category.

You can retake the visa eligibility questionnaire on USVisaScheduling.com or USTravelDocs for your country. If you are no longer eligible, prepare for an in-person interview.

No. Applicants who were turned away due to ineligibility reported that they could cancel and reschedule their appointment without additional fees. However, you may need to wait 24 hours before rebooking.

Currently, no exceptions have been announced. The 12-month requirement applies to all non-immigrant visa categories affected by this change.

No. While this change has been confirmed in India, Australia, and a few other countries, it’s best to check your country’s USTravelDocs website or contact your local US embassy for confirmation.

Yes. Dependent visas like H4, L2, and F2 are also subject to the same restrictions. If the principal applicant (e.g., H1B holder) is ineligible for Dropbox, the dependents will likely need an in-person interview as well.

No. The Dropbox process only applies to visa stamping at US embassies/consulates abroad. This rule does not apply to applications for extensions or status changes made inside the US.